Our privacy policy

AZ Relief is committed to protecting individual privacy and securing the personal information made available by users of its website. By visiting this website you are accepting the provisions set out in this policy.

This privacy policy describes what information is made available to AZ Relief and third parties when you visit www.azrelief.org Any information voluntarily disclosed to AZ Relief by users of this website is held with the utmost care and security and will not be used in ways other than as set forth in this privacy policy.

Through this website you may reach or be directed to other sites, such as the sites of our partners. All these sites have their own privacy statements which are similar to this one but may vary slightly.

How we use your
personal information

Providing information is your choice. When you undertake certain actions on our website, such as signing up for our email newsletter, or filling in a form to register your interest in our activities or to apply for a job, you knowingly provide us with personal information about you, such as your name, email address, postal address and other information.

You will only be contacted by AZ Relief for purposes related to the work of AZ Relief and you can request to have your name removed from our mailing list at any time (see below how to opt out). Through the use of personal data such as your email address, we can target messages for you on social media platforms and identify other people on the Internet who may be interested in our activities. This may require uploading an encrypted list of email addresses to social media platforms of service providers such as Facebook.

This data is not stored or reused by such service providers and is only held for the duration of the matching process. If you would not like your data to be used in this way, please let us know by emailing info@azrelief.org

Additionally, if you upload content to the AZ Relief website or an official AZ Relief social media account, we will be able to see certain information, for example in the EXIF data supplied when you submit photographs, we can see which type of camera you used, the time/date stamp, and location if that is available. This information might be used to perform verification checks, but will not be shared beyond the AZ Relief social media teams based in Dubai, United Arab Emirates and Lahore, Pakistan.

Sharing your personal
information

We may share your personal information:

(i) with our agents or service providers including digital advertising agencies or social media companies that perform services on our behalf for the purpose of sending you communications on AZ Relief’s activities, or performing direct marketing.

(ii) with our partners who also work to assist the forcibly displaced. With these partners we may also share anonymized data gathered through cookies when you visit our website for them to offer customized contents to their audience. In no case will any sensitive financial information be shared. We will always keep your information safe and we will never sell or swap your information with any other third party.

Opting out

Users who provide an email address via the AZ Relief website and opt in to receive email communication from AZ Relief may receive the AZ Relief e-newsletter and other email updates. We occasionally also communicate via direct mail, phone and SMS. To opt out of such communications, please email info@azrelief.org

All about cookies!

Aside from the personal information that you disclose to us for a specific purpose, AZ Relief also collects anonymous information about your browsing behaviour when you visit our website, through the use of cookies. By using the AZ Relief website, you agree that we can place the types of cookies set out below on your computer, mobile phone or handheld device.

What are cookies?

Cookies are small data files made up of letters and numbers placed onto your computer or other mobile devices when you access the AZ Relief website. AZ Relief uses cookies to collect information about you to the extent necessary to ensure its website functionality and performance as well as for the purpose of targeting its audience and tailoring the content offered to the public both on its website and elsewhere.

We send cookies when you visit www.azrelief.org, respond to online surveys or polls, or request information. Accepting the cookies used on the AZ Relief website does not give us access to your personally identifiable information, but we can use the cookies to identify your computer. Encrypted information gathered from cookies is used to understand the performance of our website, improve your experience while using it, and to remind you of AZ Relief’s work after you have left AZ Relief’s website in a relevant manner. However, this information is anonymous and based on behavior rather than on personally distinguishable features.

Disabling cookies

If you do not wish to have cookies installed on your computer or mobile device, you can set your browser to notify you before you receive a cookie, giving you the chance to decide whether to accept it. You can also set your browser to turn off cookies. If you do so, however, some areas of AZ Relief’s website may not function properly.

How cookies are used on AZ Relief’s website

AZ Relief wishes to be transparent with users about how cookies are used, so that you are clear on how your privacy is protected when using the AZ Relief website.

We use cookies for the following reasons:

Cookies enable us to ensure that we are providing you content that is relevant to your interests while deprioritising content that is not relevant to you. For example, cookies can tell us if you have shown interest in a particular product or service, so that we can ensure that the next time you visit the AZ Relief website, information about that specific product or service is prioritised over other content. In the same way, cookies can tell us if, for instance, you have signed up the AZ Relief newsletter, so that we don’t present this to you the next time you visit our website. Cookies can also provide us with an understanding about other factors relating to your visit that can help us to enhance your website experience, such as: which part of the world you are visiting from, if you came to the site because of an email or social media post we sent you, or whether your website browser supports the different technologies used on the AZ Relief website.

Cookies help to provide us with anonymous statistics that tell us about how many users visit our website, where they came from and how they interact with it. This information is very useful for us to be able to see which pages and content on the AZ Relief website is most popular so that we can modify it accordingly. Data gathered through cookies can also help us understand how our other activities, such as social media content and emails affect the use of the AZ Relief website.

Cookies can help us to ensure that you receive personalised advertising banners from advertising services when you browse other websites, based on the content you interacted with on the AZ Relief website. For example, cookies can tell us if you visit a web page about a particular product or service category, so that messages about this particular product or service can be displayed to you when you visit another website.

We monitor our advertising spend carefully to make sure that we are being as targeted and cost-effective as possible. AZ Relief uses cookies provided by online measurement platforms such as Google Analytics in order to identify how many people come to our website from different websites that may host our marketing campaigns, which campaign messages have been most effective at driving people to the AZ Relief website, and what actions people undertake after clicking on one of our ads. This information enables us to cost-effectively plan future marketing campaigns, so that we operate in an accurate, targeted manner and only reach out to entities likely to engage with our activities.

Through cookies, we can target messages for you on our social media platforms and identify other people on the Internet who are most likely to engage with AZ Relief’s products and services. This data is not used by service providers for any purpose other than those described above.

Third party cookies

Some of the cookies you may receive when visiting AZ Relief’s website are not related to AZ Relief. For example, if you visit sections of AZ Relief’s website that contain embedded content such as a YouTube video or a Twitter feed, or contain a plugin such as a Facebook like button, you may receive cookies delivered from these websites. As detailed above, we also use third-party cookies for targeted advertising services and for tracking our website awareness-raising and communications performance.

AZ Relief does not govern the settings or use of these third-party cookies, so we suggest that you visit these websites for more information about their cookies and applicable privacy policies. AZ Relief cannot be held responsible for the privacy of data collected by websites that it does not own or manage, even if these websites link to the AZ Relief website. Modern web browsers provide the ability to disable all cookies or only third-party cookies.

User content and
social media networks

If you upload content to a social network and then tag AZ Relief, your submission will be subject to that website’s terms of use and privacy policy. Please be aware of a website’s terms and privacy policy, which may differ from AZ Relief’s when submitting your content to it. Please also note that some large UGC websites are based in the US so your personal information may be stored outside your country where different laws apply.

Notification of changes

We will revise or update this policy if our practices change, or as we develop better ways to keep you informed about them. We therefore encourage you to visit this section of the AZ Relief website regularly in order to keep up to date with any changes. Changes to the policy will apply from the date they are posted on our site and shall not apply retroactively.